Unlike many other clinics, we allow a minimum of 15 minutes for each appointment.
This ensures there will be time for us to discuss any problems thoroughly. All our consultations are by appointment. If you think you may need extra time, please let us know when you phone to book.
A large proportion of our time is dedicated to routine and preventive healthcare. The services we offer include:
Flea, tick and worm control
Pet travel advice and documentation
Senior pet healthcare
Puppy and kitten checks
As well as offering dental advice and checks, we have a range of diets and dental care products to help keep your pet's teeth and gums healthy.
Dental disease can cause mouth pain, infections, bad breath and can also contribute to wider health issues. We carry out scaling and polishing under anaesthetic for dogs and cats and also have dental burrs to treat rabbits and rodents with tooth problems.
For poorly pets, we are able to carry out a wide range of diagnostic procedures in-house, helping us to get a diagnosis quickly. We have our own laboratory on site, for carrying out blood screens, microscopy and urine analysis.
We have digital x-ray and ultrasonography facilities, ECG monitor and equipment for measuring blood pressure. For the tests we are unable to run in-house we work with a number of external laboratories, with samples usually collected from the clinic same day by courier. We also have good relationships with regional veterinary hospitals and medical specialists who can provide advice and assistance with more complicated problems.
Our surgical caseload is wide ranging, including routine spays and castrations, tumour removals, cleaning and stitching wounds, Caesarian sections and gastrointestinal surgery.
We also undertake a number of orthopaedic procedures - managing fractures, ligament tears and joint problems. Where we are unable to offer appropriate surgical intervention we are able to arrange for surgery to be carried out at one of the many referral centres in the South-East.
I wish to thank you for doing what had to be done in such a dignified and professional way but with a degree of sympathy and understanding. You not only acted correctly but said the right things and in the right way. You are a credit to the practice and your profession. Thank you.
We wanted to thank you all for your help, advice and kindness that you have shown Abby and ourselves over these past, nearly 15, years...thank you again for always being there for her and us.
Thank you so much for being so kind, caring and compassionate on Sunday when we brought Baz in to see you...Everyone at Dacre House has always been helpful and provided excellent service.
Thank you to you Bradley for all your skill with Badger, and to all your staff for their gifts of lots of loving care and understanding during his op and before and after. You made him feel it was his second home!
"Thank you in a really big way!" Great news about Poppy, just wanted to say thank you so much for all your help, care and advice when she was so ill. Regards...