An independent, community-centred practice offering excellent and affordable veterinary care for pets and their owners in and around Tunbridge Wells.

Established over 30 years ago, our aims remain the same - to provide clinical excellence in a caring, compassionate environment and to keeping our prices as fair as possible. As an independent practice we do not have shareholders to answer to or growth targets to meet.

Pembury branch

We are delighted to announce the launch of Dacre House Pembury. We hope this will make life easier for our Pembury pets and their owners!

The new clinic will offer vaccines, health checks, pet travel assistance, advice and treatment of minor ailments. (Patients needing more intensive care or investigation will still need to travel to the main clinic in Southborough.)

New registrations

Due to overwhelming demand we have made the difficult decision to close our books to new pet owners for the time being. This isn't a decision we have taken lightly but it is essential that we are able to provide a service for our existing patients.

We have set up a waiting list for new registrations - to be added to this list please call reception on 01892 546000 or email reception@dacrehouse.co.uk. We are working hard to increase capacity and hope our new Pembury branch will help with this.

COVID-19

We are providing a near-normal range of services but restrictions remain in place and we are still unable to carry out home visits. We apologise for the difficulties this causes.

Our opening hours remain the same but you should NOT attend the clinics unless you have an appointment booked or are collecting pre-ordered medication/food.

As usual, we require 24 hours' notice to supply prescription medication. This requirement is not new but, whilst we have generally been able to accommodate last-minute orders, covid protocols within the clinic now make this much harder and last-minute orders may now involve a longer wait and create delays for other pet owners.

As before, do not attend the clinic if you have covid symptoms or are required to self-isolate. Our policy of conducting consultations outdoors remains in place - please respect our staff and other pet owners by maintaining social distancing.

Thank you all for your continued support and to those of you who have sent messages of encouragement through the pandemic.

Pet travel to the EU

Since the UK left the EU, EU Pet Passports issued by UK vets are no longer valid and UK vets are not permitted to update EU Pet Passports (except to add worming information). To travel to the EU now with a dog, cat or ferret you will need an Animal Health Certificate.

More information can be found by clicking here, or by visiting the APHA pages at gov.uk.

PetPlan Awards

We are proud to have been nominated for the PetPlan Practice of the Year award for the last five years running - a big thanks to those who voted. We will continue to strive to provide the best care for our patients. A number of our staff members have also received nominations in their individual categories!

Animal Health and Welfare

Dacre House is proud to be a member of the International Society of Feline Medicine and the Rabbit Welfare Association and Fund. We carry out work for a number of charities including the Dogs Trust, Cats Protection and the RSPCA.

Education and Training

We are keen to promote learning. Our vets are regularly attending meetings and undertaking courses; a number of our support staff have completed diplomas with us or are currently studying in partnership with various colleges. We offer training placements for veterinary students and work experience for school pupils.

Thank you all for being so caring and kind during the time I have been coming to Dacre House with Blue. I really miss him!

To everyone at Dacre House, thank you so much for the past year I have learnt so much. I am sorry to leave but I hope you will allow me back after my exams. I cannot tell you how grateful I am for this opportunity.

To all of you lovely people at Dacre House. Thank you all so very much for the kindness you always showed to Sam. He enjoyed all the fuss you made of him when he came to visit. We are all so grateful to you, for everything. With love...

...wanted to say thank you for your care of our hamsters, reptiles and degus (forgot - rats) over the years.

Thank you so much for seeing and diagnosing Byron...particularly your kind treatment of both Byron and myself, and your excellent and thorough explanation of both condition and treatment.