An independent, community-centred practice offering excellent and affordable veterinary care for pets and their owners in and around Tunbridge Wells.
Established over 30 years ago, our aims remain the same - to provide clinical excellence in a caring, compassionate environment and to keeping our prices as fair as possible. As an independent practice we do not have shareholders to answer to or growth targets to meet.
Despite the lifting of restrictions the majority of our covid protocols remain in place for the time being. Please do not attend the clinic if you have covid symptoms or have been advised to self-isolate.
Thank you all for your ongoing support and understanding. We are continually reviewing our protocols with a view to opening up the building to clients as soon as we are confident we can do so safely.
We are delighted to announce that Dacre House Pembury opened on 17th May. We hope this will make life easier for our Pembury pets and their owners!
The new clinic offers vaccines, health checks, pet travel assistance, advice and treatment of minor ailments. (Patients needing more intensive care or investigation will still need to travel to the main clinic in Southborough.)
Due to overwhelming demand we have made the difficult decision to close our books to new pet owners for the time being. This isn't a decision we have taken lightly but it is essential that we are able to provide a service for our existing patients.
We have set up a waiting list for new registrations - to be added to this list please call reception on 01892 546000 or email firstname.lastname@example.org. We are working hard to increase capacity and hope our new Pembury branch will help with this.
Pet travel to the EU
Since the UK left the EU, EU Pet Passports issued by UK vets are no longer valid and UK vets are not permitted to update EU Pet Passports (except to add worming information). To travel to the EU now with a dog, cat or ferret you will need an Animal Health Certificate.
More information can be found by clicking here, or by visiting the APHA pages at gov.uk.
We are proud to have been nominated for the PetPlan Practice of the Year award for the last five years running - a big thanks to those who voted. We will continue to strive to provide the best care for our patients. A number of our staff members have also received nominations in their individual categories!
Animal Health and Welfare
Dacre House is proud to be a member of the International Society of Feline Medicine and the Rabbit Welfare Association and Fund. We carry out work for a number of charities including the Dogs Trust, Cats Protection and the RSPCA.
Education and Training
We are keen to promote learning. Our vets are regularly attending meetings and undertaking courses; a number of our support staff have completed diplomas with us or are currently studying in partnership with various colleges. We offer training placements for veterinary students and work experience for school pupils.
We would just like to mention how pleased we are that we were recommended Dacre House for our GSD who can get aggressive with strangers. After being told by our previous Vet not to bring our GSD in unless its an emergency. It was a breath of fresh air to meet Jane. She is calm and confident...and just gets on with the job in hand...
...just to thank you ALL for the care you gave our dog when she was sick. You were fantastic and I will come back again and recommend you to all my friends, as you were recommended to me. Dotty is doing good at the moment, and if that changes you will be the first to hear about it. Thank you again.
Please could you thank the nurse...she was so gentle and kind - amazing.
Thank you for looking after our Lou when she was at her poorliest. We cannot thank you enough for the care, advice and support we were given...keep doing what you do!
"Thank you in a really big way!" Great news about Poppy, just wanted to say thank you so much for all your help, care and advice when she was so ill. Regards...