An independent, community-centred practice offering excellent and affordable veterinary care for pets and their owners in and around Tunbridge Wells.

Established over 30 years ago, our aims remain the same - to provide clinical excellence in a caring, compassionate environment and to keeping our prices as fair as possible. As an independent practice we do not have shareholders to answer to or growth targets to meet.

COVID-19

Following guidelines issued by the British Veterinary Association and the Royal College of Veterinary Surgeons, during the lockdown period from 5th November to 2nd December we will once again be restricted as to the services we are allowed to provide.

We realise the frustration this may cause and ask for your patience and understanding.

Our opening hours will remain the same but you should NOT attend the clinic unless you have an appointment booked or are collecting pre-ordered medication/food.

As usual, we require 24 hours' notice to supply prescription medication. This requirement is not new but, whilst we have generally been able to accommodate last-minute orders, covid protocols within the clinic now make this much harder and last-minute orders may now involve a longer wait and create delays for other pet owners.

If you already have an appointment during the lockdown period it will remain in place as arranged. If it is for a purpose we are no longer allowed to fulfill we will contact you over the coming days. If you can no longer make your appointment, please let reception know by calling 01892 546000.

Finally, as before, do not attend the clinic if you have covid symptoms or are required to self-isolate. Our policy of conducting consultations outdoors remains in place - please respect our staff and other pet owners by maintaining social distancing in the car park and garden.

Thank you all for your continued support and particularly to those of you who have sent messages of encouragement over recent months.

PetPlan Awards

We are proud to have been nominated for the PetPlan Practice of the Year award for the last five years running - a big thanks to those who voted. We will continue to strive to provide the best care for our patients. A number of our staff members have also received nominations in their individual categories!

Animal Health and Welfare

Dacre House is proud to be a member of the International Society of Feline Medicine and the Rabbit Welfare Association and Fund. We carry out work for a number of charities including the Dogs Trust, Cats Protection and the RSPCA.

Education and Training

We are keen to promote learning. Our vets are regularly attending meetings and undertaking courses; a number of our support staff have completed diplomas with us or are currently studying in partnership with various colleges. We offer training placements for veterinary students and work experience for school pupils.