An independent, community-centred practice offering excellent and affordable veterinary care for pets and their owners in and around Tunbridge Wells.

Established over 30 years ago, our aims remain the same - to provide clinical excellence in a caring, compassionate environment and to keeping our prices as fair as possible. As an independent practice we do not have shareholders to answer to or growth targets to meet.

Pembury branch

We are delighted to announce that Dacre House Pembury will open on 17th May. We hope this will make life easier for our Pembury pets and their owners!

The new clinic will offer vaccines, health checks, pet travel assistance, advice and treatment of minor ailments. (Patients needing more intensive care or investigation will still need to travel to the main clinic in Southborough.)

New registrations

Due to overwhelming demand we have made the difficult decision to close our books to new pet owners for the time being. This isn't a decision we have taken lightly but it is essential that we are able to provide a service for our existing patients.

We have set up a waiting list for new registrations - to be added to this list please call reception on 01892 546000 or email reception@dacrehouse.co.uk. We are working hard to increase capacity and hope our new Pembury branch will help with this.

COVID-19

We are providing a near-normal range of services but restrictions remain in place and we are still unable to carry out home visits. We apologise for the difficulties this causes.

Our opening hours remain the same but you should NOT attend the clinics unless you have an appointment booked or are collecting pre-ordered medication/food.

As usual, we require 24 hours' notice to supply prescription medication. This requirement is not new but, whilst we have generally been able to accommodate last-minute orders, covid protocols within the clinic now make this much harder and last-minute orders may now involve a longer wait and create delays for other pet owners.

As before, do not attend the clinic if you have covid symptoms or are required to self-isolate. Our policy of conducting consultations outdoors remains in place - please respect our staff and other pet owners by maintaining social distancing.

Thank you all for your continued support and to those of you who have sent messages of encouragement through the pandemic.

Pet travel to the EU

Since the UK left the EU, EU Pet Passports issued by UK vets are no longer valid and UK vets are not permitted to update EU Pet Passports (except to add worming information). To travel to the EU now with a dog, cat or ferret you will need an Animal Health Certificate.

More information can be found by clicking here, or by visiting the APHA pages at gov.uk.

PetPlan Awards

We are proud to have been nominated for the PetPlan Practice of the Year award for the last five years running - a big thanks to those who voted. We will continue to strive to provide the best care for our patients. A number of our staff members have also received nominations in their individual categories!

Animal Health and Welfare

Dacre House is proud to be a member of the International Society of Feline Medicine and the Rabbit Welfare Association and Fund. We carry out work for a number of charities including the Dogs Trust, Cats Protection and the RSPCA.

Education and Training

We are keen to promote learning. Our vets are regularly attending meetings and undertaking courses; a number of our support staff have completed diplomas with us or are currently studying in partnership with various colleges. We offer training placements for veterinary students and work experience for school pupils.

"Many thanks go to you today, you've been so kind in every way." To the vet who looked after Sooty - A BIG THANK YOU...

Dear Bradley and everyone at the vets, thank you very much for all your care and kindness, we are so lucky to have such wonderful people to care for our pets. Tia seems to be doing fine now, thank you for seeing her and treating her so quickly. With lots of love...

Dear Bradley, Winnie and I would like to say thank you so much for your help. Winnie is so much better now, eating everything in sight!

To the staff at Dacre House. Thank you so much! You guys have been so amazing helping me look after Twinkle. You have been so helpful and thanks to you she will hopefully make a full recovery. I can't appreciate your care enough. See you soon with my other two nutty kittens, love...

Thank you so much for all that you did for Ozzie - I thought we had lost him, but your expertise and genuine TLC certainly saved him.