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Dacre House Veterinary Clinic
For the care your pet deserves

Privacy policy

Dacre House Veterinary Clinic is committed to protecting your privacy and maintaining the security of any personal information received from you. We strictly adhere to the requirements of the data protection legislation in the UK. The purpose of this statement is to explain to you what personal information we collect and how we may use it.

When you make an enquiry, we need to know your name, contact details, email address and requirements. This allows us to process and fulfil your enquiry. You have the option to withhold personal information that is not required for the enquiry process.

Dacre House Veterinary Clinic only uses your personal information to remind you about re-examinations that your pet may need, to inform you of services or products which may benefit your pet, or to exchange information about your pet with a referral veterinary practice or your insurance company. We will only contact you with your consent. We do not sell, rent or exchange your personal information with any third party for commercial reasons, beyond the essential requirement.

Dacre House Veterinary Clinic follows strict security procedures in the storage and disclosure of information which you have given us, to prevent unauthorised access in accordance with the UK data protection legislation. We do not collect sensitive information about you except when you specifically knowingly provide it.

If you believe that any information we are holding on you is incorrect or incomplete, please contact us as soon as possible. We will promptly correct any information found to be incorrect.

We may use a technology called "cookies" as part of a normal business procedure to track patterns of behaviour of visitors to our website. A cookie is an element of data that our website sends to your browser which is then stored on your system. You can set your browser to prevent this happening. Any information collected in this way can be used to identify you unless you change your browser settings.

Our website may contain links to other websites of interest. Once you have used such a link to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such external sites and such sites are not governed by this privacy policy. You should exercise caution and look at the privacy policy applicable to the website in question.
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For help or advice, call:
01892 546000
Buddy the cat being checked over