We believe we offer a high standard of veterinary care at reasonable cost. We understand that pricing transparency is important to our pet owners and we produce itemised invoices and receipts for the treatments we provide. Many of our standard charges are listed here and estimates are available on request. Prices listed include VAT.
Unlike some practices we allow a full 15 minutes for each consultation to ensure you have sufficient time to discuss any pet health concerns you may have with your vet. Our consultation charges are on a sliding scale, so if your pet requires follow-up visits you will pay less for these subsequent checks. We have a strong ethical view that our pricing should always be transparent and fair - our vets are not on any commission or incentive schemes but are instead advised to only recommend tests or treatments where they are necessary, or of benefit to your pet.
Our vaccination fees include a complete health check by a veterinary surgeon and provide an opportunity to discuss any health issues or concerns you have. Unlike some practices we do not charge extra for minor services (nail trims, emptying anal glands) performed during a vaccination appointment. Please note that, with advances in vaccination technology, dogs and cats do not necessarily need a full booster each year - call for more information.
The price for neutering dogs increases with weight, as bigger dogs require more anaesthetic and larger drug doses. All our quotes for surgery include a free follow-up health check within 5 days of the surgical procedure and, where necessary, a free appointment to remove stitches and check the surgical site. Stitches are usually removed 1-2 weeks after the operation. Please feel free to contact us to discuss the pros and cons of neutering or if you have any other queries.
We provide our own out-of-hours service from 8am to 5pm on Saturday and Sunday. At other times when our clinics are closed, out-of-hours cover is provided by Vets Now Tunbridge Wells who set their own fees.
Please note that, even with routine procedures, some additional costs may be incurred, for example where there is the need for additional sedation or pain relief. Wherever possible you will be informed of this in advance. Estimated costs of other treatments can be obtained during consultation with the veterinary staff at the clinic. Please feel free to ask about fees in advance if you have any concerns about costs.
The following methods of payment are accepted: cash, personal cheque, credit/debit card (Access, Delta, Maestro, Mastercard, Switch, Solo, Visa). To keep costs down, we ask for payment at the time of treatment.
Thank you for helping Niya.
We would like to thank you for the excellent veterinary care you have given our pets over the past 25 years. We are soon moving up to the Yorkshire Dales and will miss the warm and friendly atmosphere at Dacre House. Thank you.
Dear Bradley, Winnie and I would like to say thank you so much for your help. Winnie is so much better now, eating everything in sight!
We wanted to thank you all for your help, advice and kindness that you have shown Abby and ourselves over these past, nearly 15, years...thank you again for always being there for her and us.
To the staff at Dacre House. Thank you so much! You guys have been so amazing helping me look after Twinkle. You have been so helpful and thanks to you she will hopefully make a full recovery. I can't appreciate your care enough. See you soon with my other two nutty kittens, love...