We appreciate that bringing your pet to the vets can sometimes be a time of anxiety. At Dacre House we aim to make your visit as stress-free as possible.

Our experienced receptionists are willing to answer any general healthcare questions you may have and to give advice on day-to-day issues of pet ownership. We also have a range of pet care leaflets available on reception and information about local kennels and catteries, feed suppliers, training centres and more.

At both Southborough and Pembury, the consulting rooms are bright and well-equipped. Vets have quick and easy access to each patient's previous medical history during the consultation and are able to print out estimates and information sheets for you to take away with you.

Diagnostics

We carry out a large proportion of our diagnostic work in-house. Getting results quickly is not simply about peace-of-mind: reaching a speedy diagnosis can greatly increase the chances of treatment being successful. We are constantly investing in new equipment and our current facilities include:

Haematology
Blood chemistry
Microscopy
Urinalysis
Digital radiography
Ultrasonography
ECG
Blood pressure monitoring
Laparoscopy
Rapid-test kits for diseases such as FeLV/FIV, Giardia, lungworm

Operating theatres

At Southborough we have two operating theatres, both kitted out to meet the needs of our varied patients. We routinely carry out:

Neutering
Lump removal
Wound repair
Abdominal surgery
Orthopaedics
Dentistry

Since 2018 we have also been able to offer laparoscopic surgery, allowing us to carry out a number of procedures by 'keyhole' technique - this is less invasive and gives quicker recovery times.

The surgical facilities at Pembury are more limited but we are able to carry out minor procedures in our smaller patients and are planning to increase the provision in the future.

Pharmacy

If the vet recommends a medication during your visit to the clinic, you will usually be able to collect it straight away. We can also supply written prescriptions. Our stock includes:

Animal feeds and prescription diets
Flea, tick and worm treatments
Prescription veterinary medicines
Supplements
Shampoos and washes
Grooming tools
Collars, toys and chews

The Southborough dispensary is large and well-stocked. Pembury carries a more limited range but if you are after a particular item, please ask - our supplier delivers to both clinics daily, so any items ordered are usually in stock by lunchtime the next working day.

Kennels

Our kennel facilities in Southborough are located at the far end of the clinic, offering some peace and seclusion from the busyness elsewhere. These kennels provide accommodation for both day-cases and in-patients.

Purpose-built, easy-clean housing
Fluid therapy
Pain management
Oxygen tent
Experienced nursing team

To all of you lovely people at Dacre House. Thank you all so very much for the kindness you always showed to Sam. He enjoyed all the fuss you made of him when he came to visit. We are all so grateful to you, for everything. With love...

Dear Bradley, Jane and all the other wonderful staff at Dacre House. Thank you so much for all the fantastic care of Amber, Buttons and Chloe over the last few years...when we have pets again (sometime in the future) we will certainly be back! We will also recommend you at every opportunity. With very many thanks and best wishes.

...At every stage you were so helpful with explaining the situation and the options open to us. We felt all along that we arrived at the right decisions for Bibi - as a result of your professionalism...

Thank you for looking after our Lou when she was at her poorliest. We cannot thank you enough for the care, advice and support we were given...keep doing what you do!

Thank you for all your care and support over the last few weeks with our fiesty little beastie!