We believe we offer a high standard of veterinary care at reasonable cost. We understand that pricing transparency is important to our pet owners and we produce itemised invoices and receipts for the treatments we provide. Many of our standard charges are listed here and estimates are available on request. Prices listed include VAT.
Unlike some practices we allow a full 15 minutes for each consultation to ensure you have sufficient time to discuss any pet health concerns you may have with your vet. Our consultation charges are on a sliding scale, so if your pet requires follow-up visits you will pay less for these subsequent checks. We have a strong ethical view that our pricing should always be transparent and fair - our vets are not on any commission or incentive schemes but are instead advised to only recommend tests or treatments where they are necessary, or of benefit to your pet.
Our vaccination fees include a complete health check by a veterinary surgeon and provide an opportunity to discuss any health issues or concerns you have. Unlike some practices we do not charge extra for minor services (nail trims, emptying anal glands) performed during a vaccination appointment. Please note that, with advances in vaccination technology, dogs and cats do not necessarily need a full booster each year - call for more information.
The price for neutering dogs increases with weight, as bigger dogs require more anaesthetic and larger drug doses. All our quotes for surgery include a free follow-up health check within 5 days of the surgical procedure and, where necessary, a free appointment to remove stitches and check the surgical site. Stitches are usually removed 1-2 weeks after the operation. Please feel free to contact us to discuss the pros and cons of neutering or if you have any other queries.
We provide our own out-of-hours service from 8am to 5pm on Saturday and Sunday. At other times when our clinics are closed, out-of-hours cover is provided by Vets Now Tunbridge Wells who set their own fees.
Please note that, even with routine procedures, some additional costs may be incurred, for example where there is the need for additional sedation or pain relief. Wherever possible you will be informed of this in advance. Estimated costs of other treatments can be obtained during consultation with the veterinary staff at the clinic. Please feel free to ask about fees in advance if you have any concerns about costs.
The following methods of payment are accepted: cash, personal cheque, credit/debit card (Access, Delta, Maestro, Mastercard, Switch, Solo, Visa). To keep costs down, we ask for payment at the time of treatment.
Thank you for what you did for Sasha, you actually cared for her it wasn't just a job to you.
Thank you for looking after our Lou when she was at her poorliest. We cannot thank you enough for the care, advice and support we were given...keep doing what you do!
Dear Bradley, Jane and all the other wonderful staff at Dacre House. Thank you so much for all the fantastic care of Amber, Buttons and Chloe over the last few years...when we have pets again (sometime in the future) we will certainly be back! We will also recommend you at every opportunity. With very many thanks and best wishes.
Thank you so much for being so kind, caring and compassionate on Sunday when we brought Baz in to see you...Everyone at Dacre House has always been helpful and provided excellent service.
"Thank you in a really big way!" Great news about Poppy, just wanted to say thank you so much for all your help, care and advice when she was so ill. Regards...